ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Andrew Evans - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. This part-time role is perfect for a person looking to supplement their household income without the commitment of jumping into a full-time career. We anticipate this being a 24-32 hour per week position. There is some flexibility allowed with the hours, however, Monday and Friday hours will be required.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Process customer payments
Maintain accurate records of customer interactions.
Set appointments for other team members in the office

QUALIFICATIONS:

Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Strong employment history at previous positions

Compensación: $14.00 - $15.00 per hour

Are You Driven & Ambitious?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, College Planning, Health Insurance, y Renters Insurance.
Our office is located in Christiansburg, VA.
Our office is open M-F 9-5.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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